We typically receive/process paperwork within 1-6 weeks after closing. Account numbers are issued once the new/resale paperwork is received/processed. All account numbers start with CUS and contain 4 or 5 digits, example: CUS75309. If you have questions about your account information, please email assessments@hrcaonline.org.

Not usually.  At closing we typically collect the dues for one or two quarters, after that it is the responsibility of the homeowner to make the assessment payments.  We have found that with all the information received when buying a home, there is some confusion.  If you have questions regarding your individual close, please contact your title company.

The majority of homeowners in Highlands Ranch pay the quarterly assessment which is broken down into the Administrative Fee and Recreational Fee. The benefits of both fees are below:

Administrative Functions – Architectural control and covenant enforcement, billing & collections, accounting, and finance.

Recreational Functions – Membership to all four state-of-the-art recreation centers, operating and maintaining HRCA recreation facilities, bond expenses, capital improvements, and other related debt service.

Refer your lender to homewisedocs.com to request a status letter.

We recommend being current on your dues when selling your home to avoid any late fees or penalties.  The status letter and closing paperwork will be received and reviewed.  If a refund is due, it will be mailed with 2 months after close.

No, your account number is based on the property address.  All account numbers start with the letters CUS and have 4 or 5 digits, ex: CUS75309. Your account number will be on all correspondence from the Assessments office. You can also email assessments@hrcaonline.org and we will respond with your account number, please make sure to include your address in your email.

In August of 2019 the Collection Policy was revised to include two late letters; offering an additional 45 days to make a payment after the month the assessment is due. Invoices cannot go out until the extra 45 days is completed and payments are processed. Invoices will be sent out between the 18th and 20th of the month prior to the due date.

Note: Payments are due on January 1, April 1, July 1, and October 1 regardless if an invoice is received. Invoices are sent as a courtesy to homeowners to show their current balance.

All HRCA correspondence is returned to the sender. If a forwarding address is provided, we will send a letter to the new address requesting permission to update the account's default mailing address. The property address serves as the default mailing address unless the property owner submits a written request to update it.

You can drop your check off at any of the indoor or outdoor drop boxes located at each recreation center or at the administrative offices located at Eastridge Rec Center: 9568 University Blvd., Highlands Ranch Colorado, 80126

Cash payments are accepted at the administration offices located at Eastridge Rec Center: 9568 University Blvd., Highlands Ranch, CO 80126. You can also pay with ACH or debit card via VersaPay.

Yes, you can set up automatic payments either through your bank’s bill pay, or through VersaPay.

Please email Assessment Manager Michelle Lopiccolo with your name, property address and request, and she will respond with some options based on your situation. Please allow 36 hours for a response.

We will work with all homeowners and their situations. The key is to keep us informed and not ignore the reminder late letters.

Once the account has been sent to our attorney’s for collection, you will need to reach out to their office, Winzenburg, Leff, Purvis, & Payne, 303.863.1870.

Yes, assessment account history is available through VersaPay.